TERMS AND CONDITIONS
BY PURCHASING OR PLACING A DEPOSIT DOWN ON A GECKO, YOU AGREE TO ALL TERMS, AND APPLICABLE DISCLAIMERS
PAYMENT
We take payment via PayPal Invoicing for all online orders. Contact us to arrange a payment plan if needed.
A non-refundable 25% deposit is required if you request a hold or a payment plan on (a) gecko(s). If paid in-full, 25% of the value is still non-refundable should there be a cancellation.
WE WILL NOT HOLD AN ANIMAL WITHOUT A DEPOSIT.
Payment plans are only available for orders over $100 (this does not include shipping). If a payment plan is breached by the buyer, the buyer will no longer be eligible for any future payment plans.
Discounts may be given at our discretion on multiple geckos purchased.
A non-refundable 25% deposit is required if you request a hold or a payment plan on (a) gecko(s). If paid in-full, 25% of the value is still non-refundable should there be a cancellation.
WE WILL NOT HOLD AN ANIMAL WITHOUT A DEPOSIT.
Payment plans are only available for orders over $100 (this does not include shipping). If a payment plan is breached by the buyer, the buyer will no longer be eligible for any future payment plans.
Discounts may be given at our discretion on multiple geckos purchased.
CANCELLATION
Cancelled orders are only eligible for up to* a 75% refund of the value. The initial 25% is always NON-refundable.
*If the order is cancelled after it is paid in-full and the gecko(s) are ready to ship, a refund will NO LONGER BE OFFERED AT ALL. We DO NOT cater to buyer’s remorse!!! At this time, only a credi\t toward a future purchase will be offered, and the gecko(s) will be placed back up for sale.
*If the order is cancelled after it is paid in-full and the gecko(s) are ready to ship, a refund will NO LONGER BE OFFERED AT ALL. We DO NOT cater to buyer’s remorse!!! At this time, only a credi\t toward a future purchase will be offered, and the gecko(s) will be placed back up for sale.
SHIPPING
HAMM GERMANY SHOW
Shipping to Hamm Show is $75 PER GECKO. This is nonrefundable.
Due to the long trip, we cannot guarantee live arrival for out-of-country sales. We have never had an out-of-country DOA to this date, and we are very confident in our shippers, so you can feel safe ordering with us.
USA
Shipping is FREE for gecko orders $400 and up. We will ship when the gecko is at an appropriate weight (please see below for shipping weights per species) and eating well, and when weather is appropriate for shipping at both your and our locations. Heat packs and cold packs are included as needed.
WE CAN REFUSE TO SHIP IF CONDITIONS ARE NOT APPROPRIATE! We will not ship over 92 degrees farhenheit, or under 24 degrees farhenheit, and we will also not ship if other severe weather conditions may inhibit travel or safe delivery.
Be well aware when you buy, that there may be a wait time before your gecko can ship to you! Cancellations due to an extended wait time for shipping will not be refunded!
LIVE ARRIVAL GUARANTEE is valid only if the package is received by the customer by 10:30 am, and on the first attempt. If any animals are DOA (dead on arrival), a photo/video must be provided, AND we must be notified within 2 hours of receiving, or else the LAG is voided. If, following these terms, the animal is deceased upon arrival, the animal's value will be fully credited for a future purchase/replacement.
The shipping cost for your order is always non-refundable or transferrable.
Shipping is usually around $50, but can vary depending on your location. We ship with FedEx Priority Overnight using Reptiles Express.
Pickups or exchanges can be arranged within a reasonable distance (we are in South East Pennsylvania, USA), so please contact us if you'd like to arrange one! We do vend a variety of shows in Eastern PA and NY, as well as Tinley Park NARBC in Illionois in October, so let us know if you would like to pick your gecko(s) up at a show to avoid shipping costs.
***PLEASE ASK FOR HONGKONG, CANADA, AND OTHER COUNTRIES SHIPPING***
Shipping Requirements By Species
Eublepharis angramainyu - 25 grams (24-92 degrees F)
Eublepharis macularius afghanicus - 10 grams (24-92 degrees F)
All other Eublepharis - 15 grams (24-92 degrees F)
Hemitheconyx caudicinctus - 10 grams (24-92 degrees F)
Correlophus ciliatus - 5 grams (30-80 degrees F)
Rhacodactylus auriculatus - 5 grams (30-80 degrees F)
Goniurosaurus - weight varies by species, shipped at our discretion (30-80 degrees F)
Nephrurus - 15 grams (24-92 degrees F)
Shipping to Hamm Show is $75 PER GECKO. This is nonrefundable.
Due to the long trip, we cannot guarantee live arrival for out-of-country sales. We have never had an out-of-country DOA to this date, and we are very confident in our shippers, so you can feel safe ordering with us.
USA
Shipping is FREE for gecko orders $400 and up. We will ship when the gecko is at an appropriate weight (please see below for shipping weights per species) and eating well, and when weather is appropriate for shipping at both your and our locations. Heat packs and cold packs are included as needed.
WE CAN REFUSE TO SHIP IF CONDITIONS ARE NOT APPROPRIATE! We will not ship over 92 degrees farhenheit, or under 24 degrees farhenheit, and we will also not ship if other severe weather conditions may inhibit travel or safe delivery.
Be well aware when you buy, that there may be a wait time before your gecko can ship to you! Cancellations due to an extended wait time for shipping will not be refunded!
LIVE ARRIVAL GUARANTEE is valid only if the package is received by the customer by 10:30 am, and on the first attempt. If any animals are DOA (dead on arrival), a photo/video must be provided, AND we must be notified within 2 hours of receiving, or else the LAG is voided. If, following these terms, the animal is deceased upon arrival, the animal's value will be fully credited for a future purchase/replacement.
The shipping cost for your order is always non-refundable or transferrable.
Shipping is usually around $50, but can vary depending on your location. We ship with FedEx Priority Overnight using Reptiles Express.
Pickups or exchanges can be arranged within a reasonable distance (we are in South East Pennsylvania, USA), so please contact us if you'd like to arrange one! We do vend a variety of shows in Eastern PA and NY, as well as Tinley Park NARBC in Illionois in October, so let us know if you would like to pick your gecko(s) up at a show to avoid shipping costs.
***PLEASE ASK FOR HONGKONG, CANADA, AND OTHER COUNTRIES SHIPPING***
Shipping Requirements By Species
Eublepharis angramainyu - 25 grams (24-92 degrees F)
Eublepharis macularius afghanicus - 10 grams (24-92 degrees F)
All other Eublepharis - 15 grams (24-92 degrees F)
Hemitheconyx caudicinctus - 10 grams (24-92 degrees F)
Correlophus ciliatus - 5 grams (30-80 degrees F)
Rhacodactylus auriculatus - 5 grams (30-80 degrees F)
Goniurosaurus - weight varies by species, shipped at our discretion (30-80 degrees F)
Nephrurus - 15 grams (24-92 degrees F)
EXTRA NOTES
Prices are subject to change at our discretion (ie, but not limited to: color development, age, sex).
Sex is absolutely NOT guaranteed, but we are very confident in our ability to sex geckos accurately.
Temperature Sexing** aka, TSM or TSF** is when the incubator pre-determines the gecko’s sex based on temperature. This is also not a guaranteed sexing, but it is normally very accurate!
Sex is absolutely NOT guaranteed, but we are very confident in our ability to sex geckos accurately.
Temperature Sexing** aka, TSM or TSF** is when the incubator pre-determines the gecko’s sex based on temperature. This is also not a guaranteed sexing, but it is normally very accurate!